FAQ

01

How do I place an order?

​Now our shopping cart is working quite properly, so you are welcome to place orders online, if you find the seed(s) you are looking for. If you cannot find what you are  looking for from our online store, or the quantity you want is not available, please contact us by email. We are ready to source plants seeds online for you from China. 

02

Payment and Shipping

 

At the moment, the easiest way of payment for us is Paypal. If you dont have paypal, you can also contact us for possibility of other options like Western Union, Bank trasnfer etc. We ship seeds via Express Mail Service of Chinese Post Office. This takes around 1 week to reach most countries in the world. But not all countries are covered by EMS (Check here to find whether your country is covered and shipping rate). Alternative shipping method can be registered air mail. This is much cheaper but takes more time on the way. Please notice us if you want to use different way of shipping. But kindly be aware that international currier like DHL, UPS, Fedex, TNT cannot ship seeds easily from China. So normally we dont use their service for plant seeds for sale online delivery. 
Returns & refunds

If seeds fail to leave China, we will refund your payment 100%. But if seeds fail to reach you due to customs problem on your side which we were not informed in advance, we will not be able to bear any loss, and no refund will be made. So please check with your country's import rules before you order. If Phytosanitory Certificate or any other documents are required, please let us know when you make order. 
 
We sell only viable plants seeds online, and test germination of our seeds from time to time. So we will not be able to refund for seeds that clients fail to germinate, unless we are convinced that it's truly problem of our seeds. 
 
Our mission is to supply fresh and true seeds from China. If any Plant seeds for sale online from us turn out to be wrong ones, we will refund you 100%. 

03

www. naturix-seeds.com      ALL RIGHTS RESERVED